ecom32.com is dedicated to ensuring your satisfaction with every purchase of Tech Gadgets from our store. In the event that you are not completely happy with your order, we offer a straightforward Return and Refund Policy to assist you.

Returns Process:

If you wish to return an item, please contact us by emailing [email protected] within 30 days of receiving your order. Our customer service team will guide you through the return process and provide you with a Return Merchandise Authorization (RMA) number.

Conditions for Returns:
  • Items must be in their original condition, unused, and in the original packaging.
  • Returns must be initiated within 30 days of the delivery date.
  • Customers are responsible for return shipping costs unless otherwise agreed upon with our team.
Refund Process:

Once we receive your returned item and verify its condition, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method used for the purchase.

Exchanges:

If you would like to exchange an item for a different variant or product, please reach out to our customer service team via email, and they will assist you in placing a new order while processing the return for the original item.

Non-Refundable Items:

Please note that certain items, such as gift cards, downloadable software, and personalized products, are not eligible for returns or refunds unless they are defective or damaged upon arrival.

Shipping Costs:

Shipping costs are non-refundable, except in cases where an item is defective or damaged. If a refund is issued, the original shipping cost will be deducted from the total refund amount.

Contact Us:

If you have any questions or concerns about our Return and Refund Policy, please dont hesitate to contact us at [email protected]. Our dedicated team is here to assist you with any queries you may have.